๐Ÿ“‹ Terms of Use

Clear rules and guidelines for a safe, enjoyable aquafitness experience. Your success is our priority.

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1. Agreement to Terms

By accessing and using Yunaverion services, you agree to be bound by these Terms of Use and all applicable laws and regulations.

Important Notice: These terms constitute a legally binding agreement between you and Yunaverion. If you do not agree to these terms, please do not use our services.
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2. Membership & Services

๐Ÿ’ณ Membership Types & Benefits

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Basic Splash

  • Access to group aquafitness classes
  • Basic equipment usage
  • Locker room facilities
  • Safety orientation
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Premium Flow

  • All Basic benefits
  • Personal training sessions
  • Advanced equipment access
  • Nutritional guidance
  • Priority booking
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Elite Aqua

  • All Premium benefits
  • Unlimited personal training
  • VIP locker room access
  • Injury rehabilitation support
  • 24/7 facility access

๐Ÿ’ฐ Payment Terms

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Monthly Billing

Automatic billing on the same date each month

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No Commitment

Cancel anytime with 30 days notice

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Secure Payment

Bank-level encryption for all transactions

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Pause Option

Temporarily suspend membership if needed

Late Payment Policy: Payments more than 7 days overdue will result in temporary suspension of services. A $15 late fee applies after 14 days. Membership may be terminated after 30 days of non-payment.
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3. Safety Rules & Conduct

๐Ÿฉบ Medical Clearance

All members must complete a health assessment before first use. Inform staff of any medical conditions, injuries, or medications that may affect your participation.

๐Ÿ‘ฅ Pool Capacity

Maximum capacity limits must be observed. During peak times, sessions may be limited to ensure safety and quality of experience.

๐ŸŠโ€โ™‚๏ธ Swimming Ability

Basic swimming competency required for all aquafitness activities. Non-swimmers must use provided flotation devices and stay in designated areas.

โš ๏ธ Emergency Procedures

Follow all emergency instructions immediately. Emergency exits and equipment locations are marked throughout the facility.

๐Ÿ‘• Appropriate Attire

Proper swimwear required. No cotton clothing, jeans, or street clothes in pool areas. Aqua shoes recommended for safety.

Zero Tolerance Policy: Aggressive behavior, harassment, or endangering others will result in immediate membership termination without refund. We maintain a safe, inclusive environment for all.
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4. Facility Rules

๐Ÿšฟ Hygiene Requirements

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๐Ÿšฟ Mandatory Shower

Shower before entering pool areas. Use provided soap and sanitize thoroughly.

๐Ÿงด Personal Items

Use your own towels, water bottles, and personal care products.

๐Ÿคง Health Check

Do not use facilities if experiencing illness symptoms.

๐Ÿ”’ Locker Room Policies

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  • ๐Ÿ” Security: Secure all valuables in provided lockers. Yunaverion is not responsible for lost or stolen items.
  • ๐Ÿ“ฑ Privacy: No photography or recording in locker rooms. Respect others' privacy at all times.
  • ๐Ÿงน Cleanliness: Clean up after yourself. Report any maintenance issues to staff immediately.
  • โฐ Time Limits: During peak hours, locker room time may be limited to 30 minutes.
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5. Liability & Risk

Assumption of Risk: Aquafitness activities involve inherent risks. By participating, you acknowledge these risks and agree to assume responsibility for your safety and wellbeing.

๐Ÿšจ Your Responsibilities

  • Follow all safety instructions
  • Report injuries immediately
  • Use equipment properly
  • Stay within your ability level
  • Maintain current health information

๐Ÿ›ก๏ธ Our Commitments

  • Maintain safe facilities
  • Provide qualified staff
  • Regular equipment maintenance
  • Emergency response training
  • Comprehensive insurance coverage
Medical Emergency Protocol: In case of medical emergency, staff will immediately contact emergency services and provide first aid as trained. Your emergency contact information must be current and accessible.
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6. Cancellation & Refunds

๐Ÿ“… Cancellation Timeline

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24+ Hours

Full refund or credit

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2-24 Hours

50% credit applied

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Under 2 Hours

No refund or credit

No-Show Policy: Three consecutive no-shows without cancellation may result in temporary booking restrictions. Excessive no-shows may affect membership standing.
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7. Questions & Support

Need clarification on our terms? Our friendly team is here to help explain anything!

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Visit Our Facility

88A Crofton St
Bundaberg West QLD 4670
Australia

Open 7 days a week

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Call Us

+61741524715

Mon-Fri: 6 AM - 10 PM
Weekends: 7 AM - 8 PM

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Email Support

[email protected]

Response within 2 hours
during business hours

๐Ÿ“‹ Agreement Effective Date

These Terms of Use are effective as of June 2, 2025 and apply to all current and future members.

By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

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